Cancellation rights
Cancellation
Consumers have a thirty-day right of withdrawal.
Cancellation
Withdrawal
You have the right to withdraw from this contract within thirty days without giving reasons. The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (masecori GmbH, Waseneckstr. 18, 77694 Kehl, Germany, info@masecori.de, telephone: 07854 9876871) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the attached sample withdrawal form for this, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may withhold refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to masecori GmbH (Waseneckstr. 18, 77694 Kehl, Germany) without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You will be responsible for the direct cost of returning the goods, which can be returned normally by post. We will bear the cost of returning the goods which, due to their nature, cannot be returned normally by post. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods that are not prefabricated and the production of which is subject to individual choice or determination by the consumer or that are clearly tailored to the personal needs of the consumer.
- Contracts for the supply of goods that are likely to deteriorate quickly or whose expiration date would be quickly exceeded.
- Contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
- Contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature.
- Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market, over which the entrepreneur has no control.
Sample withdrawal form (If you wish to withdraw from the contract, please fill out this form and return it.) 18, 77694 Kehl, Germany, info@masecori.de – I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if notified on paper) – Date |
If you finance this contract with a loan and later revoke it, you will also no longer be bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender uses our cooperation with regard to financing. If the loan has already accrued to us when the revocation takes effect, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or restitution. The latter does not apply if the object of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you want to avoid a contractual obligation as much as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation for this.
Cancellation policy created with the Trusted Shops legal copywriter