Privacy policy | Feine Heimat
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Privacy policy


Privacy policy

The person responsible for data processing is:
Torsten DuffnerWaseneckstraße 18Kehl, Goldscheuer

Email: torsten@masecori.de

Phone: +4978549876871

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we provide you with detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and the improvement of our offer. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your site visit.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise specified in this Privacy Policy, all access data, as well as all data collected in forms provided for this purpose on this website, are processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this Privacy Policy.

2. Data processing for the purpose of executing the contract and establishing contact

2.1 Data processing for contract processing

For the purpose of contract processing (including enquiries about and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for the processing of the contract and we cannot ship the order without it. The data that is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the disclosure to our service providers for the purpose of ordering, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) sentence 1 (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 (a) GDPR or we reserve the right to use your data beyond this,  which is permitted by law and which we inform you about in this Statement.

Erp

We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us in the context of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this Privacy Policy.

2.2 Customer account

Insofar as you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond that which is permitted by law and about which we inform you in this statement.

2.3 Contacting us

In the context of customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) sentence 1 (b) GDPR if you voluntarily provide it to us when you contact us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. The data that is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 (a) GDPR or we reserve the right to use your data beyond that which is permitted by law and about which we inform you in this statement.

3. Data processing for the purpose of shipping processing

In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Disclosure of data to shipping service providers for the purpose of shipping announcement

If you have given us your explicit consent to this during or after your order, we will pass on your e-mail address to the selected shipping service provider on the basis of this consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of announcing or coordinating delivery. Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

General Logistics Systems Germany GmbH & Co. OHGGLS Germany-Straße 1 - 7
DE-36286 NeuensteinDeutschland

United Parcel Service Deutschland S.à r.l. & Co. OHGGörlitzer Straße 141460 NeussGermany

DHL Paket GmbH
Sträßchensweg 1053113 BonnGermany

DPD Deutschland GmbH
Wailandtstraße 163741 AschaffenburgGermany

4. Data processing for payment processing

When processing payments in our online store, we cooperate with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment themselves, e.g. on their own website or via a technical integration in the ordering process. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes

We may provide our service providers with additional data, which they use together with the data necessary to process the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our overriding legitimate interests in our protection against fraud or in efficient payment management.

4.3 Credit check

If we make an advance payment (in the case of purchase on account), we obtain an identity and credit report from specialized service providers (credit agencies). To this end, we transmit your personal data required for a credit check to:

atriga GmbH
Pittlerstr. 4763225 Langen 

This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, to assess the creditworthiness and willingness to pay of our potential customers in advance of the conclusion of the contract and thus to avoid loss of purchase price, and is necessary for the conclusion of the contract in accordance with Art. 22 para. 2 lit. a GDPR. Reasonable measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and challenge the decision by contacting us at the contact details described in this Privacy Policy. Once the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

4.4 Identity and creditworthiness check when selecting Klarna payment services

Klarna Direct Debit, purchase on account via Klarna, Klarna Installment PurchaseIf you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and creditworthiness check to Klarna. In Germany, the  credit agencies mentioned in Klarna's privacy policy can be used for identity and creditworthiness  checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact details specified in this privacy policy. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time vis-à-vis Klarna.

4.5 Identity and creditworthiness check when selecting purchase on account via PayPal and Ratepay

If you opt for the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter referred to as Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter referred to as PayPal)), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,  that we may transmit the data necessary for the processing of the payment and an identity and credit check to Ratepay. In Germany, the  credit agencies mentioned in the Ratepay privacy policy can be used for identity and creditworthiness  checks. Ratepay uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact details specified in this privacy policy. As a result, we may no longer be able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.6 Involvement of debt collection service providers

We pass on your data to a commissioned debt collection service provider atriga GmbH, Pittlerstr. 47, 63225 Langen, Germany, insofar as our payment claim has not been settled despite a previous reminder. In this case, the debt is collected directly by the debt collection service provider. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR as well as the protection of our legitimate interests, which prevail in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising by e-mail

5.1 E-mail newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 (a) GDPR or we reserve the right to use your data beyond that which is permitted by law and about which we inform you in this statement.

We would like to point out that we evaluate your user behaviour when sending the newsletter. To this end, we also analyse your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the e-mails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • a description of the type of web browser used,
  • the IP address of the requesting computer,
  • e-mail address,
  • the date and time of registration and confirmation

and the single-pixel technologies with your email address or your IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the newsletter at any time - as described above.

The information will be stored for as long as you have subscribed to the newsletter.

5.2 Sending the newsletter

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this Privacy Policy.

6. Cookies and other technologies

General information

In order to make a visit to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognise your browser the next time you visit (persistent cookies).

Protection of privacy in end devicesWhen using our online offering, we use technologies that are absolutely necessary in order to be able to provide the telemedia service expressly requested. The storage of information in your device or access to information that is already stored in your device does not require consent in this respect.

In the case of non-essential functions, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be usable without restriction. Your consents, if any, will remain valid until you adjust or reset the respective settings in your device.

Any downstream data processing through cookies and other technologiesWe use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

We also use technology to comply with legal obligations to which we are subject (e.g. to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. For more information on this, including the respective legal basis for data processing, please refer to the following sections of this Privacy Policy.

The cookie settings for your browser can be found at the following links: Microsoft Edge™  Safari™ / Chrome™ / Firefox™  Opera™ 

Insofar as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies

Insofar as you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. After the purpose ceases to exist and the use of the respective technology by us ends, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. For more information about your opt-out options, please see the "Cookies and other technologies" section. For more information, including the basis of our collaboration with each vendor, please refer to each technology. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details described in this Privacy Policy.

7.1 Use of Adobe Services

We use the following technologies from Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information about your use of our website that is automatically collected by Adobe technologies is generally transmitted to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address by activating the appropriate settings before it is stored on Adobe's servers.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Adobe Fonts

To ensure the uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Adobe Fonts", transmitted to Adobe and then processed by Adobe. We have no influence on this subsequent data processing. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

7.2 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU for the purpose of deriving location data and will then be deleted immediately before the traffic is forwarded to other Google servers for processing. The data processing is carried out on the basis of an agreement on order processing by Google.

For the purpose of optimizing the marketing of our website, we have enabled  the data sharing settings for "Google products and services".  This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the framework of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimising the marketing of our website, we use the so-called "marketing cookies". User ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data of one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

Google Ads

For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google Remarketing  Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you have visited. Further data processing will only take place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use  Google Ads Conversion Tracking to measure  your subsequent usage behavior if you have reached our website via an advertisement from Google Ads. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to the newsletter) may be collected, from which user profiles are created using pseudonyms.

Google Maps

For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms as well as against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and carries out an analysis of your use of our website by means of a so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data is not read or stored from the input fields of the respective form.

Google Fonts

In order to ensure the uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

YouTube Video Plugin

In order to integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook pixel as part of the technologies of Meta Platforms Ireland Ltd. described below., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to the newsletter), from which user profiles are created using pseudonyms. As part of the so-called extended data matching, information is also collected and stored hashed for comparison purposes, which can be used to identify individuals (e.g. names, e-mail addresses and telephone numbers). For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising. The information automatically collected by the Facebook (by Meta) technologies about your use of our website is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information on data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these safeguards: Standard Data Protection Clauses of the European Commission.

8. Integration des Trusted Shops Trustbadges/ sonstiger Widgets

If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g. seals of approval, collected ratings) as well as to offer Trusted Shops products to buyers after placing an order.

The Trustbadge and the services advertised with it are offered by Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible for data protection in accordance with Art. 26 GDPR. Within the framework of this data protection notice, we inform you below about the essential contents of the contract in accordance with Art. 26 (2) GDPR.

Within the scope of the joint responsibility between us and Trusted Shops AG, if you have any data protection questions and to assert your rights, please contact the Trusted Shops preferably using the contact options specified in the data protection information . Regardless of this, however, you can always contact the person responsible for your choice. If necessary, your request will then be forwarded to the other controller for a response.

8.1 Data processing for the integration of the trust badge / other widgets

The Trustbadge is provided by a US CDN provider (Content Delivery Network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here . Service providers from the USA are usually certified under the EU-U.S. Data Privacy Framework (DPF). For more information, click here. Insofar as service providers are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

When the trust badge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the retrieval. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after completion of the order

If you have given your consent, the Trustbadge will access order information stored in your terminal equipment (order total, order number, product purchased, if applicable) as well as your e-mail address after completing your order, and your e-mail address will be hashed using a cryptologic one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. This is to check whether you are already registered for services from Trusted Shops. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the Services or do not give your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to manually register for the use of the Services or to conclude the protection within the framework of your existing user contract, if applicable.

For this purpose, once your order has been completed, the Trustbadge will access the following information, which is stored in the terminal equipment you are using: order amount, order number and e-mail address. This is necessary in order for us to be able to offer you Buyer Protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing is governed by the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) GDPR in order to be able to complete your registration for buyer protection and secure the order and, if necessary, to be able to send you review invitations by e-mail afterwards.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis for this is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here  and for Israel here. Service providers from the USA are usually certified under the EU-U.S. Data Privacy Framework (DPF). For more information, click here. Insofar as service providers are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

9. Social Media

9.1 Social Plugins von Facebook (by Meta), Twitter, Instagram (by Meta), Xing, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser, where you can press the Like or Share button, for example.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

Insofar as you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights in this regard and setting options to protect your privacy, can be found in the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta)  is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (about Insights data), click here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. Our cooperation with you is based on these safeguards: Standard Data Protection Clauses of the European Commission.

Instagram (by Meta ) is a service provided by Meta Platforms Ireland Ltd.,  Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, United States. Data processing in the context of a visit to an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (about Insights data), click here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. Our cooperation with you is based on these safeguards: Standard Data Protection Clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to demand without undue delay the rectification of inaccurate or completion of your personal data stored by us;
  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is prohibited
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest, or
    • is necessary for the establishment, exercise or defence of legal claims;
  • pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data insofar as:
    • the accuracy of the data is disputed by you;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

Right to object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions regarding the collection, processing or use of your personal data, if you wish to request information, correction, restriction or deletion of data, as well as if you wish to revoke your consent or object to a specific use of your data, please contact us directly using the contact details in our imprint.

Privacy policy created with the Trusted Shops legal copywriter